If you purchased a Sickness Pack from the Fully Sic Bags website, we are more than happy to refund or replace your purchase if the following occurs:
Fully Sic Bags would expect that a reasonable period of time for you to discover any of these defects would be 30 days from purchasing your product. Fully Sic Bags will determine if a financial refunded is to be given or a replacement item is to be sent to you instead. If you had ordered multiple products together, only the defective product will be refunded or replaced. If we chose to replace the item, Fully Sic Bags will cover the delivery costs of this new item to you.
If you would like to seek a refund or a replacement of the defective item, the following must be done:
If you purchased a Gift Voucher from the Fully Sic Bags website, we are able to replace the voucher if you loose or damage it, however we are unable to refund the Gift Vouchers value or any unspent funds on it.
If you require a replacement voucher, please contact Fully Sic Bags via email or phone and we will gladly send you another one.
Please note: As Fully Sic Bags is not held accountable for the actions of the Third Party Delivery Company delivering your order to you, we will not refund any costs or replace any items if your delivery is delayed or lost. You will need to contact the delivery company to determine the most appropriate action to be taken by yourself to recuperate any costs. Fully Sic Bags will however assist you as much as we can with this process.